Terms of Service
1. Introduction
Welcome to Zip Clothes Inc. your trusted partner in wholesale branded apparel decoration. By using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before accessing or using our services.
2. Acceptance of Terms
By accessing our website or utilizing our services, you agree to abide by these Terms of Service. If you do not agree with any part of these terms, you may not use our services.
3. Services Offered
Zip Clothes Inc. specializes in wholesale branded apparel decoration, including embroidery and direct-to-film printing. Our services may include customization of clothing items, logo placement, and other related services.
4. Order Placement and Processing
- Order Placement: Customers can place orders through our website or by contacting our sales team directly.
- Artwork Submission: Customers are responsible for providing accurate and high-quality artwork for customization. Zip Clothes Inc. is not liable for any issues arising from supplied artwork.
- Order Confirmation: Orders are confirmed upon payment receipt. Zip Clothes Inc. reserves the right to reject orders at its discretion.
5. Pricing and Payment
- Pricing: Prices are subject to change without notice. Customers are responsible for verifying current prices before placing an order.
- Payment: All payments must be made in full before order processing. Unless agreed upon terms prior to production.
6. Shipping and Delivery
- Shipping Policies: Zip Clothes Inc. follows established shipping procedures. Customers are responsible for providing accurate shipping information.
- Delivery Timeframes: While we strive to meet delivery deadlines, Zip Clothes Inc. is not liable for delays caused by external factors such as shipping carriers or unforeseen circumstances.
7. Returns and Refunds
- Return Policy: Zip Clothes Inc. follows a 60 day return policy. Customers must report any discrepancies within this timeframe.
- Refund Process: Refunds, if applicable, will be processed within 30 days. Zip Clothes Inc. reserves the right to determine eligibility for refunds.
8. Intellectual Property
- Artwork Ownership: Customers retain ownership of provided artwork. Zip Clothes Inc. may showcase completed work for promotional purposes unless specified otherwise.
9. Limitation of Liability
Zip Clothes Inc. is not liable for:
- Lost packages during transit.
- Artwork issues arising from supplied content.
- Packing errors from clothing vendors.
10. Dispute Resolution
In case of disputes, Zip Clothes Inc. and the customer agree to [arbitration/mediation/litigation] as the method of resolution.
11. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of New York State
12. Updates to Terms
Zip Clothes Inc. reserves the right to update these Terms of Service at any time. Customers are encouraged to review the terms periodically for changes.
13. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at info@zipclothesinc.com.
Thank you for choosing Zip Clothes Inc. for your wholesale branded apparel decoration needs.